OPEN DOORS YOUTH: PRIVACY POLICY

What You Need to Know in 30 Seconds

• We only collect information we need.
• We use your information to send you the things you’ve asked for, respond to your messages, and improve our website.
• We do not sell your information.
• We keep your information secure.
• You can ask us what information we hold about you, correct it, or ask us to delete it in some situations.
• If you’re under 18 and want more detailed information, your parent or carer can read our full Privacy Notice on the Open Doors UK & Ireland website here.

Your Privacy Matters

We care about your privacy and want you to understand what information we collect, why we collect it, and how we use it.

Open Doors UK & Ireland is responsible for looking after the personal information you share with us.

What Information Do We Collect?

If you sign up to receive updates, request resources, enter a competition, take part in an activity, or contact us, we may collect:

• Your name
• Email address
• Postal address (if needed)
• Your age or date of birth
• Information you choose to share with us
• Records of messages or enquiries you send us

When you use our website, we may also collect:

• Your IP address
• Information about how you use the website
• Cookie and device information

Why Do We Use Your Information?

We use your information to:

• Send you information, resources and updates you have asked for
• Make sure content is appropriate for your age
• Respond to your questions or messages
• Improve our website and services
• Process donations you give us, or to support your fundraising for us.
• Keep our systems secure
• Meet our legal responsibilities

Do We Share Your Information?

We do not sell your information.

Sometimes trusted organisations help us run our website or send emails on our behalf. They must keep your information secure and only use it for the services they provide to us.

We may also share information if the law requires us to, or if we need to help keep someone safe.

Cookies

We use cookies to help our website work properly and understand how people use it.

You can choose which non-essential cookies you want to accept.

Keeping You Safe

If you tell us something that makes us concerned about your safety or the safety of another person, we may need to share that information with appropriate people so that support can be provided.

Your Rights

You can:

• Ask what information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information in certain situations
• Ask us to stop using your information
• Withdraw your consent at any time

Contact Us

If you have any questions about your information, please contact us:

Email: contact@opendoorsuk.org
Telephone: +44 (0)1993 460015

Making a Complaint

If you have any questions or are unhappy with how we have used your information, please contact us first so we can try to help.

You can however contact the Information Commissioner’s Office (ICO), the UK’s data protection regulator: www.ico.org.uk

For more detailed information about how Open Doors UK & Ireland uses personal information, parents and carers can read our full Privacy Notice on our main website.